Overview
At Mark Johnson & Sons Plumbing, we take pride in providing efficient, high-quality plumbing services to our customers. Recently, our team successfully resolved a hot water leak issue for a homeowner in Bossier City, LA. This project involved precise leak detection, plumbing repairs, and addressing water damage caused by the leak. By quickly identifying the problem and implementing an effective solution, we restored the homeowner’s plumbing system and prevented further damage to their property.
The Problem: A Hot Water Leak Floods the Kitchen
The homeowner contacted us with a serious issue—a suspected leak on the hot water side of their plumbing system. Their kitchen was flooded, and water damage extended to the dining room wall and molding, opposite the water heater in the garage. Water was visibly running on the floor, and the kitchen and garage walls were wet. The situation required immediate attention to prevent additional damage.
Our Solution: Precision Leak Detection and Professional Repairs
Upon arrival, our technician, Austin Whitten, assessed the situation and took the following steps to resolve the issue:
- Water Shut-Off and Valve Replacement
- To stop further water damage, we turned off the water supply.
- The gate valve on top of the water heater was replaced with a new 3/4 ball valve for improved reliability and durability.
- New flex lines were installed on the hot and cold water connections to ensure a secure and efficient setup.
- Leak Detection and Wall Access
- Using advanced leak detection techniques, we identified the source of the problem: a leak on the hot water supply line leading to the kitchen sink.
- To access the plumbing, we carefully cut through the drywall opposite the water heater in the dining room.
- Rerouting the Water Line
- The leaking hot water line was rerouted through the inside of the wall to bypass the damaged section.
- Connections were securely made to the kitchen sink, ensuring a leak-free supply.
- System Testing
- After completing the repairs, we turned the water back on and checked the meter. The absence of movement on the meter confirmed that the leak was successfully fixed.
The Results: A Restored Plumbing System
Thanks to our prompt and thorough approach, the homeowner’s plumbing system was restored within a few hours. The immediate repair prevented further water damage, and the newly installed components ensured long-term reliability.
Customer Feedback
The homeowner left a glowing review of their experience:
“Austin Whitten did a great job at figuring that we had a hot water slab leak. He did an amazing job at answering our questions and fixing our leak within a couple of hours. Thank you for your recommendation and being personable and professional!”
Why Choose Mark Johnson & Sons Plumbing?
Our team is dedicated to providing top-notch plumbing services, from leak detection and repair to routine maintenance. We understand the urgency of plumbing issues and work efficiently to resolve problems while delivering exceptional customer service.
For reliable plumbing services in Bossier City, LA, trust Mark Johnson & Sons Plumbing. Contact us today to schedule a service or learn more about our leak detection and repair solutions.
