Old-fashioned service with modern technology. Talk to a real Mark Johnson & Sons plumber — answered live 24/7, with upfront flat-rate pricing across Ruston, Monroe, Shreveport & Bossier City.
30
Years
1997–2027
The systems we handle
Plumbing, heating & cooling — every home comfort system handled by one local crew. When something breaks, you call the team North Louisiana trusts.
01 · Residential & CommercialFrom burst pipes and water heater replacement to whole-home repiping and leak detection, our licensed North Louisiana plumbers handle every residential and commercial plumbing job across Ruston, Monroe, and Shreveport. Flat-rate pricing. Same-day service. 30 years on every call.
02 · Furnaces & Heat PumpsThe same old-fashioned service — now for your heat. Mark Johnson & Sons handles furnace and heat-pump repair, installation, and maintenance across North Louisiana, so your family stays warm through every cold snap, backed by the same honest, flat-rate pricing you already trust.
Popular heating services
03 · AC & Air ComfortLouisiana summers are no joke. We handle AC repair, installation, and maintenance across Ruston, Monroe & Shreveport — keeping your home cool and comfortable with the same trusted crew and upfront pricing you count on for plumbing.
Popular cooling services
Simple, Honest, Upfront
From the first ring to the final cleanup — here's exactly how we work.
A real person picks up 24/7 — no machines. We get the details and set an ETA that works for you, same-day whenever possible.
A licensed, background-checked technician arrives on schedule, diagnoses the issue, and walks you through what's going on — no jargon.
You get a clear, flat-rate price before any work starts. You approve it first. No hourly surprises, no pressure.
We do the work cleanly, back it with our workmanship warranty, and leave your home like we were never there.
When It Can't Wait — 24/7
A real person answers when you call Mark Johnson & Sons — no call center — and a licensed local crew is on-site in 60–90 minutes.
24/7 Dispatch
Burst pipe, backed-up sewer, no hot water, or an overflowing toilet — shut it down and call. We arrive equipped to fix it on the spot.
24/7 Dispatch
No heat in a cold snap or AC out in the heat? Our licensed HVAC techs restore comfort fast — day, night, weekends and holidays.
Not sure who to call? Dial (318) 319-0220 — one line handles both, day or night.
The Mark Johnson Difference
For over 30 years, North Louisiana families have trusted Mark Johnson & Sons for old-fashioned service backed by modern expertise.
Family-run for 30 years — the same values, the same name you can trust.
A real person picks up — day, night, weekend, holiday. Never a machine.
You approve the price before we start. No surprises, no hourly meter.
Every tech is a screened employee — never an unknown subcontractor.
Master Plumbing #1874, gas & backflow certified, fully insured.
Ruston, Monroe, Bossier City & Shreveport — a local crew, close by.
Ready for old-fashioned service?
(318) 319-0220
30 Years
Family-Owned Since 1997
Meet the Family
Mark Johnson started this company in 1997 with a simple idea: treat every North Louisiana home like your own. 30 years later, it's still a veteran-owned, family-run business — now led alongside his sons, with four offices and the same old-fashioned service that built our name. When you call, you reach neighbors who've served this community for three decades, not a distant call center.
Based on 4,400+ reviews
Daniel Van
Ruston, LA · January 2025
“Another great experience with Mark Johnson Plumbing. Noah contacted me ahead of schedule, arrived on time, and did a great job. He was very polite and friendly and was just great to work with. You're in great hands with these guys — very highly recommended!”
Repeat Customer
Haley Barnett
Monroe, LA · July 2026
“Everyone that we talked to and worked with at Mark Johnson and Sons was wonderful! Ontario did great work, was easy to work with, and exceeded our expectations. We will be repeat customers when we need any plumbing or a/c work.”
Plumbing & A/C
John McLaurin
Shreveport, LA · June 2026
“Brandon M. did an exceptional job installing our dishwasher! There were complications that Home Depot couldn't handle but Brandon was very efficient and knowledgeable handling them. He was also very prompt and professional. We will use him again any time!”
Dishwasher Installation
Kathy Hall
Bossier City, LA · June 2024
“We have used Mark Johnson & Sons Plumbing for a couple of years now for several jobs (big and small) and they are by far the best plumbing service we've ever used. Highly recommend them.”
Trusted for Years
Debbie Scriber
Ruston, LA · July 2025
“Tyler was right on time for my appointment. He began investigating the problem and soon found the source of the problem. Tyler was very knowledgeable and fixed the problem. I was certainly relieved. The staff in the office are so kind and want to be supportive and accommodating.”
Diagnosis & Repair
Ruth Lowry
Monroe, LA · July 2026
“Robert Morgan did a wonderful job repairing my water line. He was very polite and informative. He did a great job, and came on Saturday morning. So thankful it's fixed!”
Water Line Repair
Serving North Louisiana
Four offices covering 27+ cities across Lincoln, Ouachita, Caddo & Bossier parishes — with same-day availability in most.
Don't see your city? Call (318) 319-0220 — we likely cover you.
Good to Know
Filter by topic, then tap a question. A real person answers every call, 24/7.
Yes. Our dispatch office is staffed Monday through Saturday, 7am to 7pm, and a licensed technician is always on-call 24/7 for emergencies. Every call is answered by a real person — no answering machines, no overseas call centers. Whether it's a burst pipe at 2am or a no-cool AC on a Sunday, someone picks up.
We cover 20+ cities across North Louisiana — Lincoln, Ouachita, Caddo, and Bossier parishes. From Ruston out to Monroe, West Monroe, Shreveport, and Bossier City, we dispatch crews with same-day availability in most cities. Not sure whether we serve your ZIP code? Call (318) 319-0220 and we'll confirm.
For true emergencies — burst pipes, sewer backups, gas leaks, water heater or AC failures — we target on-site response within 60 to 90 minutes across Ruston and surrounding areas. Response for outlying service areas can run 2 to 3 hours depending on crew location. We communicate ETAs in real time.
We quote flat-rate pricing upfront, before any work begins — no hourly surprises. Payment is collected on completion, never before, with an itemized invoice. We accept all major credit cards, debit, and ACH/check, and offer financing through our partners for larger projects like water heaters, repipes, and HVAC installs.
Yes. All labor comes with a 1-year workmanship warranty standard, and parts carry the manufacturer's warranty (typically 5 to 10 years depending on the product). Major installs like water heaters, repipes, and HVAC systems carry extended warranties — often up to 10 years on parts and 2 years on labor.
Every technician on our roster is W-2, background-checked, and Louisiana-licensed — never a subcontractor. We're a veteran-owned, family-operated company that's held North Louisiana's trust for 30 years, licensed, bonded, and fully insured across plumbing, heating, and cooling.
Yes. Our dispatch office is staffed Monday through Saturday, 7am to 7pm, and a licensed technician is always on-call 24/7 for emergencies. Every call is answered by a real person — no answering machines, no overseas call centers. Whether it's a burst pipe at 2am or a no-cool AC on a Sunday, someone picks up.
For true emergencies — burst pipes, sewer backups, gas leaks, water heater or AC failures — we target on-site response within 60 to 90 minutes across Ruston and surrounding areas. Response for outlying service areas can run 2 to 3 hours depending on crew location. We communicate ETAs in real time.
We cover 20+ cities across North Louisiana — Lincoln, Ouachita, Caddo, and Bossier parishes. From Ruston out to Monroe, West Monroe, Shreveport, and Bossier City, we dispatch crews with same-day availability in most cities. Not sure whether we serve your ZIP code? Call (318) 319-0220 and we'll confirm.
We quote flat-rate pricing upfront, before any work begins — no hourly surprises. Payment is collected on completion, never before, with an itemized invoice. We accept all major credit cards, debit, and ACH/check, and offer financing through our partners for larger projects like water heaters, repipes, and HVAC installs.
Yes. All labor comes with a 1-year workmanship warranty standard, and parts carry the manufacturer's warranty (typically 5 to 10 years depending on the product). Major installs like water heaters, repipes, and HVAC systems carry extended warranties — often up to 10 years on parts and 2 years on labor.
Every technician on our roster is W-2, background-checked, and Louisiana-licensed — never a subcontractor. We're a veteran-owned, family-operated company that's held North Louisiana's trust for 30 years, licensed, bonded, and fully insured across plumbing, heating, and cooling.
More questions? See all FAQs or call (318) 319-0220.
Ready When You Are
Fast, reliable service across Ruston, Monroe, Shreveport & Bossier City — answered live 24/7.
